FAQs

Do you offer framing?

We do offer framing for each piece. There are two options available on the site, however, please contact the gallery directly to organize what you would like framed if you do not like the current options.

How do I place an order?

You can place an order either using our online store or directly with the artist. To place an order online, simply browse through our image gallery, select the photo you’d like to purchase, enter the size, frame style, and go to the checkout page.

How can I contact the gallery?

You can contact us by phone at 503-740-7299, email tina@tinamcbridephotography or by using the contact page.

Can I order a custom size that’s not listed on the website?

Yes! We are happy to help you find a size that will fit perfectly in your space. Please contact us via our contact page and let us know what size and image you’d like and we’ll get back to you.

Can I order an image printed on something other than metal?

If you would like to purchase a regular photograph we are happy to accommodate you. Please utilize the contact page to discuss this with the artist.

How are the art prints made?

All of our pieces are made using a special printing process where ink is heat transferred directly onto a single sheet of white aluminium. We use this aluminium due to the luminescence of the metal surface and guarantee of lasting a century without any fading. The finished product has a brightness, colour vibrancy and clarity that cannot be rivalled with any other printing technique. Each piece also comes with a wooden or aluminium backing that gives the photo depth and allows it to float elegantly on your wall.

What is the “Anti Reflective” finish on the piece?

Each piece is finished with a unique Anti-Reflective coating developed specifically for fine art photography. The anti-reflective finish is perfect for a wide-range of lighting situations while still producing a bright and vibrant image. The finish also includes a special UV coating to protect the piece from prolonged exposure to direct sunlight.

What is a Limited Edition piece?

Limited Edition means that there will only ever be a pre-determined number of prints produced of each photograph. Once the edition sells out, there will never be another reprint of that photograph.

Do you authenticate the artwork?

We have gone to great lengths to protect the integrity of each piece of artwork. Every piece comes with a certificate of authenticity that will include the edition number and artist’s signature.

How do I clean my artwork?

Please only use a high-quality microfiber cloth to wipe any dust or dirt from your piece. Do not use window cleaning sprays or any chemicals.

Do you ship internationally?

Yes, we are able to ship all over the world. Shipping costs to the USA are shown at checkout. If you are located elsewhere, please contact us for shipping information and details.

Where do you ship your prints from?

Orders will ship directly from the USA.

How can I track my order?

Once you’ve placed an order with us, you will receive an order confirmation via email. When our print shop ships out the order you will receive another email with the tracking information.

How long does it take to process an order?

It will take four to six weeks from the date of your order to process, print and have your print ready for shipping.

When can I expect to receive my order?

Shipments can take up to two weeks to arrive depending on the location it’s being delivered to. This shipment will also be sent with a signature required. If you would like the signature waived, we will need acknowledgment in writing (email) stating that you understand that Tina McBride Photography will not be held liable for any theft or loss of shipment.

How are pieces packaged?

We take great lengths to ensure that every piece is professionally packaged to the highest standards. Every piece is packaged with a sturdy wooden frame surrounding the print to ensure it is protected during transit.

Is my artwork insured during transit?

Tina ensures full coverage for all shipments. We will replace or repair any damages that occur during transit from our production facility to the destination address listed on your order. We cannot insure shipments once they have been transported from the original delivery destination.

Can I bundle my purchase for shipping?

The short answer is yes. If you would like to purchase more than one piece at a time you will only be charged for shipping and/or the crate once. A crate can hold up to three images. If you purchase more than three an additional crate will need to be purchased.

Is the crate included in my shipping cost?

If the item you purchase requires a crate it will be added to the cost of shipping and not included in the price listed on the website. The size of the crate determines the cost.